Support was to a very high standard, we could not have asked for more help when using the trial version of their product to see if it would be useful for our end product. Their responses to emails, and understanding to any of our issues/problems was always within 24hrs and usually on the same working day, which is a credit due to the 6hr time difference.
A quote from our sales Team during demo "Customer was blown away by the Ask AutoCAD feature."
This product saved us at least a month in development, I'm very happy I used this product. Thanks again.